Welcome to the PhenQ website. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information and data when you use the PhenQ website ("Site") and the services associated with it. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection
1. Personal Information
We collect personal information you provide directly to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include your name, email address, mailing address, phone number, credit card information, and other details necessary to process transactions or provide you with personalized services.
2. Non-Personal Information
We automatically collect non-personal information about your computer, mobile device, or other devices you use to access the Site. This includes your IP address, web browser type, web pages you visit before or after our Site, and other analytical data. We may use this data to improve our Site and services.
Use of Information
To personalize your experience and meet your individual needs.
To improve our website based on the information and feedback we receive from you.
To improve customer service by effectively responding to your customer service requests and support needs.
To process transactions and manage your orders.
To send periodic emails for updates, related product information, promotions, and newsletters.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include password protected directories, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely, or PCI scanning to actively protect our servers from hackers and other vulnerabilities.
Cookies
Our Site may use "cookies" to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
Sharing Your Personal Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification
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